Privacy Policy

Last Updated: 1 May 2026

Reach plc ("we", "us", "our") operates easyhaircaretips.com. This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Reach plc
One Canada Square, Canary Wharf, London, E14 5AP
Email: [email protected]
Phone: 0371 384 2235

2. Data We Collect

• Log Files: IP address (anonymised), date/time of access, browser/OS, referring URL, pages viewed.
• Forms & Contact: Name, email, message content, optional phone/company details.
• Newsletter: Email address, optional name, consent timestamp.
• Cookies: Session identifiers, consent preferences, analytics tokens (only after explicit consent).
• Embedded Content: Third-party providers may set cookies if you interact with videos or external media.

3. Legal Basis for Processing

We process data under Article 6 UK GDPR:

• Contractual Necessity: Processing contact form submissions and technical support requests.
• Consent: Newsletter subscriptions, non-essential cookies, and marketing communications.
• Legitimate Interest: Security monitoring, site performance optimisation, and fraud prevention.

4. Data Retention & Sharing

Contact and newsletter data are retained until you unsubscribe or request deletion. Log data is anonymised after 30 days. We do not sell personal data. Data may be shared with trusted service providers (hosting, email delivery, security) under strict data processing agreements. No transfers outside the UK/EEA occur without adequate safeguards.

5. Your Rights

You have the right to: Access, Rectify, Erase, Restrict processing, Data portability, Object to processing, and Withdraw consent at any time. To exercise these rights, contact [email protected]. You may also lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

6. Security & Updates

We implement technical and organisational measures to protect data against unauthorised access, loss, or alteration. This policy may be updated to reflect legal or operational changes. Continued use constitutes acceptance of the revised version.